Effective Date: [4/22/2023]

This Privacy Policy (“Policy”) outlines how [Beyond Wireless] (“Carrier,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal and usage information when you access or use our wireless services. By using our services, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, including but not limited to your name, address, phone number, email address, billing information, and government-issued identification, when you sign up for our services, make payments, or contact customer support.

1.2 Usage Information: We collect information related to your use of our services, such as call and text records, data usage, device information (e.g., device type, operating system), location data (with your consent), and browsing history when you access our network.

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to gather information about your interactions with our website and services. These technologies help us improve our services and provide a better user experience.

2. How We Use Your Information

2.1 Service Provisioning: We use your personal and usage information to provide and manage our wireless services, including billing, account management, troubleshooting, and customer support.

2.2 Service Improvement: We may analyze usage patterns and performance data to improve the quality, coverage, and features of our services.

2.3 Marketing and Communications: With your consent, we may send you promotional materials, newsletters, and offers related to our services. You can opt out of these communications at any time.

2.4 Legal Compliance: We may use and disclose your information to comply with legal obligations, respond to lawful requests, protect our rights and interests, and prevent fraud.

3. How We Share Your Information

3.1 Affiliates and Service Providers: We may share your information with our affiliates and trusted third-party service providers who assist us in delivering our services, conducting analysis, processing payments, and providing customer support.

3.2 Legal Requirements: We may disclose your information to law enforcement, regulatory authorities, or other third parties as required by law or to protect our legal rights, privacy, and security.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

4.1 Security Measures: We implement technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

4.2 Data Retention: We retain your personal and usage information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Your Choices

5.1 Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting customer support.

5.2 Opt-Out: You have the right to opt out of receiving marketing communications from us. You can also adjust your device settings to limit the collection of certain types of information.

6. Children’s Privacy

6.1 Children’s Information: Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Contact Us

7.1 Questions and Concerns: If you have any questions, concerns, or requests related to your privacy or this Policy, please contact our privacy team at [Privacy Contact Information].

By using our wireless services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Policy, you should not use our services.